Customers with Disabilities
Our goal at McGinn Bus Company is to ensure a safe, pleasant and convenient travel experience. Our drivers and customer service personnel are available to meet the needs of customers with disabilities, including mobility, sight, hearing, and other impairments. Our drivers will assist with boarding and de-boarding buses, luggage, and stowage and retrieval of mobility devices. We can help whether you are traveling alone or with a personal care attendant, using various mobility devices, or being accompanied by a service animal.
How to Obtain Assistance
1. Call McGinn Bus Company at 781-592-0100 ext 13
2. Provide the agent with information about your specific travel needs and schedule.
3. We will confirm the bus charter with you, and make preparations such as moving seats in advance of your trip.
Lift-equipped bus: When using a wheelchair lift-equipped bus, the combined weight of the customer and mobility aid cannot exceed 600 pounds. The mobility aid can be no more than 30 inches wide and 48 inches in height.